For appointment practices
Leads Slip Through Before You Respond
Your week has 168 hours. Your front desk covers about 45 of them. Find out what the other 123 are costing you.
Take the Coverage Assessment NowFree · 10 questions · about 3 minutes · scored 0–100 with a written report
The Missed Inquiry Problem, Measured
At Missed Leads 63, we measure what actually happens when a new patient tries to reach your practice — then fix the hours they can't. Your Coverage Score is built from your own answers in 3 minutes, free.
- Scored 0–100 with a written report
- Monthly gap cost from your own numbers
- $500 first fix: worst leak repaired, before/after timestamps
- Fixes scoped from measurements — from $2,500
Where Practice Inquiries Go to Die
Why Leads Slip
Hours math, handoff decay, one-attempt follow-up, unwatched channels — the four mechanical leaks, explained.
What It Costs You
Inquiries × miss rate × close rate × patient value. Run the math with your own numbers — every assumption labeled.
The First Fix
$500: your worst leak baselined with timed test inquiries, the fix it calls for built and running, before/after in writing — inside a week.
Measured in a Live Practice
In 13 months of one practice's own records: after-hours leads reached a booked consult at 10.9% vs 29.7% during staffed hours — but once booked, they closed at 67%, better than daytime leads.
The leads aren't worse. The response is.
The Proof Behind the Numbers
Measured findings come from a live outpatient specialty practice we work with, anonymized. Its numbers, not industry averages — the point of measuring is that yours will differ.